Open the printer folder and make sure there is a check mark on your Brother machine's icon: STEP C (Windows): Make sure your Brother machine is set as the default printer > STEP C (macOS): Make sure you are using the correct Printer Driver for the Brother machine > STEP C (Windows): Make sure your Brother machine is set as the default printer If using a wireless connection, print the network configuration page to check the IP address. Print the network configuration page to check the IP address. If using an ethernet cable, make sure the cable is connected to both the printer and router/access point. Try connecting it directly to the computer and not via a hub. If using a USB cable, make sure the cable is connected to both the printer and computer. STEP B: Make sure the printer is connected to the computer If the LCD shows an error, troubleshoot the error to clear the issue indicated. An example would be 'Paper Jam' or 'Ink/Toner Empty'. Go to Troubleshoot this hardware issue.Ĭheck the LCD for any error messages. NOTE: If you are unable to power on the machine, then this solution does not apply.

If it does not, then make sure it is plugged into a working socket and any power switches are turned ON. Check the machine to see if it wakes from sleep mode. If your Brother machine's screen (hereinafter called LCD) is blank, the machine may not be powered on. STEP A: Verify the Brother machine is powered on and there are no errors Follow the steps below to resolve this issue:

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